Privacy Policy

TandoPay, a division of Tando Business Solutions (Pty) Ltd, respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you use our website and services.

1. Information We Collect

We may collect the following types of information:

Personal details such as name, email address, phone number, and business information.
Payment details processed through our payment partner, PayGate (Pty) Ltd.
Technical information such as IP address, browser type, and device information.

2. How We Use Your Information

To provide and manage payment services.
To verify identity and comply with FICA and KYC requirements.
To process payments securely through PayGate.
To communicate with you about your account, services, and updates.
To improve our website and service experience.

3. Data Protection & Security

All payment information is encrypted and transmitted securely via SSL. Card details are processed through PayGate’s PCI DSS Level 1 certified infrastructure. TandoPay does not store card details on its servers.

4. Sharing of Information

We only share data with trusted third parties where necessary for payment processing, fraud prevention, or legal compliance. We do not sell or rent your information to anyone.

5. Your Rights Under POPIA

You may request access to your personal information.
You may request corrections or deletion of inaccurate information.
You may withdraw consent for marketing communications at any time.

6. Contact Us

For privacy-related queries, please contact us at:
Email: legal@tandobs.co.za
Address: 10 Northridge Crescent, Parklands, Cape Town, South Africa.

Effective Date: 23 December 2025